Administrative Support

My 15 years of administrative experience means I can offer comprehensive assistance with daily administrative tasks such as email management, calendar scheduling, data entry, itinerary assistance, minute taking and document preparation. Whether you need help with organising your inbox or managing appointments, I will ensure everything runs smoothly and efficiently, so you can focus on the more important aspects of your business. My honest and professional approach means you will always be kept informed, giving you complete confidence in the work I am completing on your behalf.

My Key Strengths:

• Time management
• Attention to detail
• Multi-tasking

Customer Service

My 15 years of Customer Service experience means I can provide exceptional support to your clients. I will manage customer inquiries, handle complaints, and ensure every interaction reflects positively on your business. By offering professional and timely responses, I will help build customer trust and satisfaction. My aim is to enhance your customer relations, leaving you with more time to focus on your other critical business operations. Throughout my career I have always had exceptional client feedback because I am friendly, a great listener, and fantastic at building rapport, whilst also professional and efficient.

My Key Strengths:

• Professional
• Communication (All Methods)
• Empathetic 

Bookkeeping

As a Level 2 AAT (Certificate in Accounting) qualified individual, I possess the necessary skills to undertake your bookkeeping tasks with precision and efficiency. My qualification indicates competency in, and a solid understanding of, accounting principles. I can assist with invoices, transaction categorisation, budgeting, receipt records, ledger entries, reconciliation etc. With my expertise, I am equipped to handle various bookkeeping tasks with a great attention to detail. My ability to interpret financial information and organise it effectively will provide you with valuable insights that can assist in decision-making processes, and the overall financial integrity of your business. 

My Key Strengths:

• Organised
• Accurate
• Trustworthy